What is wrong in the User!
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| What is wrong in the User.teaching402.blogspot.com |
The app shows a driver's picture, when User's car is seen, the other is sitting in the steering hands. The closure of the app is the only way to get the full money. Apart
from this, the complaints of different types of rigging, including
identifying themselves as 'User's people' by phone from different
numbers, are being received from the Raid-sharing service providers. Although
some service providers have call centers, many have expressed their
anger because they do not have the opportunity to make immediate
complaints by phone directly.
Before leaving the comfort of the comfort, the raids sharing app has come up with one complaint after another. In
Bangladesh, the International Ride Sharing Services in Bangladesh
starts with this service in different capacities in the capital. There are many complaints against many who do not go for long.
Irene Ahmed called on User to go from Green Road to Kalyanpur bus stand on 17th September night. Appa Rajan, a driver of the picture came to identity. But when User's car comes to see Irene, another driver named Green. Irene said in the first light, 'First, I saw the driver another. After climbing the car, the driver stopped the app. Speaking for the launch, the driver said that the rent was paid by the same. He did not launched the app. Contrary to the arguments. All the rent goes to the driver's pocket. Uber
did not had to pay him. "He complains, after calling their down, whose
name was registered in User, Rajan calling on Irin to call himself
User's person.
Irene immediately wrote a written complaint with the app near User. Three days later, from User, he was called back to the app and called for complaining. It will be informed what action will be taken against the driver, but it has not been announced yet. He said, 'This driver has committed several crimes. If there is no action against him, many more will be victimized. Apart from this, everyone does not know there is no direct helpline for lodging complaints in the country. Many people can be in trouble after seeing their own people. The helpline must be in the context of our country. '
A month ago Ataur Rahman called User at night. He also saw that the driver in the app and the driver coming to take him is not a person. When he asked, the driver who came to take a call said, run one night in another day. Atauur said in the first light, 'I had to go through the night at risk. I
do not know the identity of the driver. "If he complains to User's app,
then tell him what action will be taken against him from the phone. But he was not informed yet. Besides, there is no way to contact User.
There are also several other raid-sharing organizations in the country including sending the complaint. If the same car or motorbike is registered in the name of one, then share it with two groups. Passengers complained, there is safety risk. The passengers are expected to get an immediate response to the Ride Sharing Institute about the complaint. But local companies complained to the call center, but it is not know what kind of action is taken against the driver. There is no callcenter in Uber. For each complaint, they advise to make a complaint through the app. But there is no immediate response to this servicing company.
One more victim said that he had called User from Nakhalpara, a vehicle of Uber was seen in the map in Mohakhali. But when he called the driver, he said that he is badda. Besides, many people are also complaining about the mischief and when they are asked to withdraw from the car.
When the Ride Sharing Service was launched, there was no policy related to it. Within a few days of launch, the government declared User to be declared illegal. However, after thinking about the demand, they decided to withdraw from the decision and take the government policy. In February this year, the 'Raid Sharing Service Policy-2017' was published in the form of a gazette. There,
in paragraph F-8, it has been said that the call center of the Ride
Sharing service company should be open 24 hours a day. But User has no callcenter in this country.
Asked about the matter, User said in a written statement, they will not comment on call center.
User said about the remaining charges, these are isolated incidents. Suggest them to make a written complaint through the app. Besides, Uber said, the passengers can get help by calling emergency service 999 in Bangladesh.
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